Contact Trailfinch
Placeholder. The copy on this page is a draft outline. Final copy is still to be written and checked.
Short answer: Email hello@trailfinch.com for general questions and support@trailfinch.com for purchases, access and refunds. We reply by email only. [TODO confirm all four mailboxes exist and who monitors them]
| For | Target reply | |
|---|---|---|
| General questions, press, partnerships | hello@trailfinch.com | [TODO e.g. 5 business days] |
| Purchases, downloads, license, refunds | support@trailfinch.com | [TODO e.g. 2 business days] |
| Privacy and data requests | privacy@trailfinch.com | [TODO per policy] |
| Errors and corrections | corrections@trailfinch.com | 5 business days (acknowledgment) |
Please do not send passwords, card numbers or other secrets by email.